FREQUENTLY ASKED QUESTIONS

 

    

    

 

General FAQ

Q: What is background screening?

Background screening involves checks on an individual’s previous employment, integrity, financial history, business interest(s), education and skills. All this is done legally and via publicly accessible information.

Q: Why is background screening important?

Background screening helps to minimize potential risks whenever organizations undertake any business transactions, acquire new customers or hire employees.

Q: Is the accuracy of the information provided by us guaranteed?

The information that we provide and report is best to our knowledge. We rely on the information furnished by others and records of various governmental agencies for other reports.  We are not responsible for inaccurate or false information received from others and sent to you.

Q: Why should organizations use Verity Intelligence?

Verity Intelligence is an award winning Employee and Company Background Screening company. We specialize in helping companies verify and screen their candidates, employees and business partners to address business risk, drive compliance and strengthen due diligence for any business transaction.

With over 700+ corporate customers in the Asia Pacific region, we have grown to become No.1 Employee Background Screening company in Malaysia and Singapore, working with many Top 100 Companies in the region including many Fortune 500 Companies.  

Our experience in working with 70+ Financial Institutions gives us the confidence and familiarity in both Bank Negara Malaysia and Monetary Authority of Singapore's compliance requirements for Employment Screening and FATF (Financial Action Task Force).

Customers have switched to and started engaging Verity Intelligence because we have given them:

  • Peace of mind & our reports are Non-invasive

  • Compliance with all Personal Data Protection requirements globally

  • Quicker turn around time

  • Better and reader friendly reports

  • Safer and more secured systems and processes

Premium Information and Security Management:

Rest assured that all your confidential/sensitive information is managed by our Information Security Management System Policy in place to keep all your information secured as it is designed to comply with the Malaysian Personal Data Protection Act 2010 (PDPA). Feel free to request for a summary of our ISMS controls.

Q: I found this interesting and would like to purchase the background screening. However, I do not need it now as I foresee I will be needing it in the near future for one of the background screening packages. Can I save it for later purchase?

Of course you may. You can save the background screening package in your Wishlist right after you have created an account with us. It is just that simple.

Just click this link to create and register an account https://www.verityplusonline.com/customer/account/login/

Self-Checks

Q: Can I run a background screen on myself?

Yes, you can!

Q: Why should I do a background screen on myself?

Regular self checks can help you assess your personal financial health while constant monitoring can also help you check for any suspicious activities that are happening in your name to help you prevent identity theft.

Q: Do I need to prepare anything for a background screen?

As per the requirements of all Personal Data Protection requirements globally, anyone being screened must give their consent/authorization for the screening to be done. We would also require a copy of your identification card before conducting a screen.

Q: What kind of things do you do screenings for?

Verity’s Self Check Report covers Identification or NRIC verification, criminality or local integrity, verifies with the top 2 Credit Reporting Agencies in Malaysia, provides CCRIS information (Central Credit Reference Information System from Bank Negara Malaysia) and civil litigation record.

Q: Do you do drugs tests for background screens?

No, our checks are subject to your background history and we do not conduct medical checks.

Tenant Screenings

Q: What can I check in a Tenant Screen?

Verity’s Tenant Screening Report covers Identification or NRIC verification, criminality or local integrity, verifies with the top 2 Credit Reporting Agencies in Malaysia, provides CCRIS information (Central Credit  Reference Information System from Bank Negara Malaysia) and civil litigation record.

Q: Why should I screen my tenants?

From property damage to months of unpaid rent, it is the landlords that lose out the most when tenants fail to uphold their part of the tenancy agreement. A Tenant Screening Report allows landlords the ability to filter untrustworthy prospects prior to signing an agreement with them.

Q: What do I have to prepare for a tenant screen?

As we comply with all Personal Data Protection requirements globally, anyone being screened must give their consent/authorization for the screening to be done. Email us and request for the necessary documents needed to be signed by the prospective tenant at the outset of your renting process.

Q: Can I screen my tenant without their knowledge?

Yes, screening without consent offers only red-flags. However, for more insightful reports, you would have to get their consent/authorization for the screening to be done.

Q: I have multiple properties, can I screen more than one tenant?

Yes, you can!

Employee Checks

Q: Why do I need to conduct Pre-Employment Background Checks?

Peace of mind – Knowing that you have screened your potential candidate

Protection – From any hiring risk

Due Diligence – For compliance or regulatory requirements

Cost Savings – We can do it Faster, Better and Cheaper than you doing it internally

Q: Is it legal for an organization to request personal background check on a potential candidate?

Yes, we comply with all Personal Data Protection requirements globally. Anyone being screened must give their consent/authorization for the screening to be done. Email us and request for the necessary documents needed to be signed by the prospective candidate at the outset of your hiring process.

Q: What information do I need from the candidate to conduct a background search?

Please email us for more information as each requirements and feasibility may differ. In most cases we will require a signed consent from the candidate in order to start and the necessary documents that needs to be verified.

Q: What is your Report Turnaround Time?

It varies from one country to another. In most cases we will make our best attempt to complete your request soonest possible without compromising the accuracy of the verification. For countries with some centralized databases, this could be between 1 and 5 business days. For countries without any/fully centralized databases, this could be between 7 and 12 business days

Q: Are the results of Employment Background Check Reports measurable?

An Employee Screening Report has been proven to prevent bad hiring and reduce internal fraud and theft. This means that an organization can save in hiring and training, resulting in an overall increase in productivity.  (It’s been proven that 1 bad hire can cost an organization between 6 and 10 times of their salary)

Q: Can I screen employees that I already employ?

Yes, you can! In fact, it is recommended! Regular background screenings, which are non-invasive, can bring to light any personal issues employees might be facing, which would give organizations an opportunity to address them before it becomes a problem.

Caregiver Checks

Q: Why I should screen my caregivers?

By screening your caregivers, you will have an assurance and peace of mind that you have done for the safety and wellbeing of your loved ones.

Q: What do you check on, for caregivers?

Verity screens on the individual’s integrity and financial issues and other critical checks, which may affect their professional conduct when caring for your children or old folks.

Q: By caregivers, who are we referring to?

We can only screen the individual, whether they are employed under a company or an agency, or are offering their services as a freelancer (IE: nanny, nurse, day care helpers, bus transporter, personal drivers, teacher…etc)

Q: Can I screen my caregiver without their knowledge?

Yes, of course. Please refer to our “Screening Without Consent” Package. However, this check has its limitation with regards to how much information can be obtained.

Q: How extensive are your checks?

A truly effective screening/checks will also include many other checks (IE : ID Check/Criminality/Local Integrity Check/Credit Defaults/CCRIS/Civil Litigation) that may help highlight some red flags that may be detrimental to their jobs as caregivers.

As the saying goes – “prevention is better than cure”

However, you could obtain name & ID check directly on sexual predators for children via www.jkm.gov.my for location address.

(Jabatan Kebajikan Masyarakat Negeri, JKMN)